Frequently Asked Questions
Everything you need to know about your VJ sports gear and orders.
What is the standard shipping time for VJ orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express options are available at checkout for faster delivery.
How do I determine the right size for my athletic apparel?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and hips and comparing them to our chart to ensure a perfect performance fit.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain undergarments and mouthguards cannot be returned.
Does VJ gear come with a warranty?
Yes, all VJ professional-grade equipment comes with a 6-month manufacturer warranty against defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my VJ performance fabrics?
To maintain moisture-wicking properties, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.